Trade believes that every cup you make should be your best ever — no matter how you take your coffee! Launched in 2018, we unite the nation’s top roasters directly with coffee drinkers, offering 450+ roasted-to-order craft coffees so fresh they don’t exist until you say so. We’re here to open your eyes to everything coffee can be, all in the name of turning coffee drinkers into coffee lovers.

1. Our Roaster Partners:
We take our relationships seriously! Whether it’s an established veteran or a new name shaking up the coffee industry, our 50+ roaster partners are the finest you’ll find.

2. Our Experience:
Ranging from recent converts to a nationally ranked champion barista, our team has decades of collective experience on the front lines of the coffee industry. With over 2,000,000 Taste Type matches, we’re helping coffee lovers like you find their new favorites every day!

3. Our Business Standards:
Trade is committed to building a more sustainable, ethical, and delicious coffee industry — from supporting the coffee farmers who grow the beans to sourcing eco-friendly materials to ship them in. That’s why every roaster we work with takes our Roaster Pledge, vowing to maintain only the highest standards of freshness, sourcing, sustainability, and quality in their work.

Is shipping really always free?
Yep. It’s our gift to you with your coffee subscription.

Can I adjust my coffee subscription once I set it?
Sure thing. Whether you set a monthly coffee subscription and want to adjust the frequency to just a few weeks, are toying with a new brewing method, want to switch to whole coffee beans, or need to revise your payment method, it’s easy to change your settings. Just go the second icon from the right at the top of your homepage and select “My Orders” from the dropdown. Under the “Subscription” section hit “Manage” and modify your preferences as needed. If you’d like a little extra guidance doing so, our customer service team can help Monday through Friday from 9 am to 5 pm EST by phone at 1 (888) 252-8691, via chat on our homepage, or email at [email protected].

Can I pause my coffee subscription?
Once again, yes! Click the Trade logo in the upper left corner to return to the Home Page. Once you have an active subscription you will see your up next order date listed beneath the "My Subscription" tab. Click "Change order date" to pause your next order. You can choose to delay your next subscription order by up to six weeks. This is a great option if you’re going out of town for a while or just overstocked on coffee beans. If you’d like to pause your coffee subscription longer, our customer service team is here to help Monday through Friday from 9 am to 5 pm EST by phone at 1 (888) 252-8691, via chat on our homepage, or email at [email protected].

I loved my last coffee, want to hear about it?
We sure do! Whether it’s a new favorite or not your bag, rating it after tasting your coffee is the best way to let us know, so we can continue to send you coffees you love. On your homepage, select “Rate” to view all of your coffee. Choose thumbs up or thumbs down to tell us if you liked it or not and improve our future picks so we can keep sending great tasting coffee. If your feedback requires a bit more explanation or there was an error with your subscription order or coffee beans, our customer service team wants to know about it, and can be reached Monday through Friday from 9 am to 5 pm EST by phone at 1 (888) 252-8691, via chat on our homepage, or email at [email protected].

Starter Packs are perfect if you want to try Trade without a subscription - but they won’t be available for long, so buy them while they last!

No, Packs are one time purchases. You won’t be charged again.

Not right now - this offer is currently for new customers only. But we appreciate you and will have more to announce soon!