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Accessible View

At Trade, our goal is to provide users with access to the highest quality, ethically sourced coffee, and to connect coffee drinkers to roasters across the US and help them discover coffee they’ll love.

Please access the “Accessibility” link on our home page if you would like to make certain adjustments to the way our website appears (such as the content, orientation and color) and/or adjust the settings to meet certain of your specific needs (such as a seizure safe profile, a vision impaired profile, an ADHD friendly profile, a cognitive disability profile, a keyboard navigation option and a screen reader option for the vision impaired).

Page Content Footer What is this page?

Welcome to Trade! If you would like more information on the products that we offer, please give us a call at: (888) 493-9671, or email us at: [email protected]. We are proud to offer a dedicated phone line that we created especially for people who may experience accessibility issues with our website. Our specially-trained staff will give your call first priority and will be happy to help you find the best products that we offer. We can also assist any hard of hearing users via email at: [email protected], or on our live chat.

Also, the “Accessibility” link on our home page provides users with options to adjust the way our website appears (such as the content, orientation and color), and/or adjust the settings to meet certain of your specific needs.

We’re Here to Help!

Ready to search our products?! Just call our priority hotline at: (888) 493-9671 between the hours of 9AM and 5PM Eastern Standard Time, five (5) days a week. We’ll be happy to talk you through your options, answer any questions that you have, and find the products that are right for you. If you have auditory issues or are unable to call in, our customer service team will be happy to assist you via email at: [email protected], or on our live chat.

About Trade

Trade offers a unique assortment of customizable coffee blends, as provided by our hand selected coffee roasters, as well as brewing and preparation equipment geared towards avid coffee drinkers. We offer our coffee bags in a variety of home delivery subscription options.

Formal Complaints

We aim to respond to accessibility feedback within five (5) business days, and to propose a solution within ten (10) business days.

What is this page all about?

Trade is committed to accessibility and constantly strives to ensure compliance with all applicable laws and guidelines. To ensure that our products are as easy to access as possible for all of our customers, we have created this page to highlight our key offerings and to guide you to the “Accessibility” link on our homepage (and the options made available therewith), our “priority hotline ((888) 493-9671) or our customer service email address ([email protected]), where we can answer all of your questions. We’re always open to feedback on the accessibility of our website, so please do not hesitate to share your experience with us. We look forward to serving you.


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